ALISON LAW SOLICITORS LLP – Legal Ombudsman Complaints Overview
Area of Law
Reference
Date of Decision
Remedy
Remedy Amount
Complaint Reasons
Poor Service Y/N
Complaint Handling Reasonable
Immigration and Asylum
D010161
30/04/2024
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid
£300-£749
Failure to provide advice, Failure to respond
Yes
No
Immigration and Asylum
D010224
15/05/2024
To pay compensation for emotional impact and/or disruption caused
£300-£749
Failure to progress
Yes
No
Immigration and Asylum
D010323
07/06/2024
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered, To refund fees already paid
£1,000 – £4,999
Failure to provide a service, Failure to provide advice, Failure to respond
Yes
No
Immigration and Asylum
D010215
14/05/2024
N/A
N/A
N/A
No
Yes
Personal Injury / Medical Negligence
D009878
12/02/2024
No Remedy
£0
Cost – Information deficient
Yes
Yes
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