Author: Katie

Avoid This Firm - Withholding My £65,000 Lifesavings with No Updates or Communication I would strongly advise against using this firm. They have been unlawfully withholding £65,000 of my money with no updates, no timeline for release, and no response to my emails. I was initially told that my funds were received on 19th March 2025, but I was later told by their finance department that they only received them on 28th March 2025 - meaning they misled me when instructing me to sign over my property to my ex-partner and they had not in fact been in receipt of the funds. I was told it would take 7-10 working days for the funds to clear (so they could complete their AML and compliance checks), but I did not receive the money or any explanation as to why the deadline was missed or when they would send my money. Since then, I have been left in the dark, chasing for answers with no clear response on when I will receive my life savings from them. Their lack of communication and accountability is appalling. Despite multiple emails and requests, I have been met with silence from my solicitor and their compliance department, leaving me in an extremely stressful financial situation. Thave lost all trust in this firm, and will be forced to report them to the SRA for their actions. If you value honesty, reliability, and professionalism, I urge you to take your business elsewhere. Date of experience: 01 April 2025