Author: Katie

Perduco Law have been holding my £65,000 settlement from my ex-partner for 4 weeks, with no timeframe for when my funds will be released. I was initially told I would receive the funds by 1st April 2025, following a stated 7–10 working day period for anti-money laundering (AML) checks. That date has passed, and I still have not received my money. The property deeds were signed over to my ex 4 weeks ago, yet I still haven’t received the funds or any firm indication of when I will. On 1st April, I posted a review reflecting my experience. The following day, I received a phone call from the firm’s Managing Director, Peter Pearcy, and my solicitor, Courtnay Chamberlain. In my view, the tone of the conversation was both aggressive and unprofessional. I was told that the forms required to release my funds would not be provided unless I removed my review. I felt deeply pressured and intimidated into deleting my review. Both representatives assured me that if I removed the review, the funds would be sent by Friday 4th April. I removed the review, but the funds were still not released. Communication has been extremely poor. Phone calls go unanswered and cut off after a minute, rather than placing you in a queue as most professional firms do in my experience. This has required me to make repeated calls in an attempt to get an update on my life savings, which I still do not have. As a result of this ongoing uncertainty, the firm’s continued failure to release my funds, and the pressure placed on me to remove my review in order to access them, I am now signed off work due to stress. I have repeatedly informed the firm that I am living in overcrowded, temporary accommodation and that this money represents my life savings. To date, Perduco Law has held my money for 4 weeks. I have received no timeline, no transparency, and no commitment on when I will receive what is rightfully mine. My solicitor has now gone on holiday for a week and told me the compliance team would be in contact on 15/04/25 with an update. Of course, no one called. I tried calling 3 times today, and the phone hung up after 21 seconds of calling. Incredible unprofessional service. I was also told on Monday 7th April that the MD would be in contact with me, I have not yet heard anything from him and I was told the finance team who are apparently processing my money cannot talk to me as my case has been escalated 'to the highest'. Date of experience: 01 April 2025 Updated 2 days ago