During the first hearing the service was great. Elona and Judith were knowledgeable and supportive throughout. It all went downhill during the next hearing after finding out they had left. The director Peter sold me with false promises to get my business again. He claimed he knew so much about the process and advised me incorrectly. When I voiced my concerns with my solicitor he then claimed he is not legally qualified so doesnt understand, he sure had a lot of legal advice though in the 1st call when trying to get me to pay the fee. My new solicitor was no where near as knowledgeable, failed to answer basic questions and disappeared with no follow up after the 2nd hearing. The fixed fee also is a con as they barely do any work and when you call you can't even get through to who you need. Would avoid. Date of experience: 05 March 2024
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